Dear Gavox Customers

You have the possibility to request a refund within 14 days of receipt of your purchase.

The reimbursement guarantee applies exclusively to watches that have not been the subject of a breakdown resulting from improper handling or following a shock.

The watch must be returned in perfect working and visual condition (no scratches or signs of use or modifications/sizing to the steel bracelet)

with its original box, instructions and warranty card (accessories offered if you have received an offer).

The reimbursement guarantee also does not apply to watches with personalized engravings.

To proceed, please contact us through our contact form 

You will then receive the instructions to follow to make the return.

Please note that shipping costs are under the responsibility of the customer.

You will be refunded within 14 working days of receipt and inspection of your watch on the same bank card / Paypal account used during the purchase.